Why Is My Clasp32 Missing Buttons In The Body Scan And Face Program?
Susan Updated, April 19, 2016

When the font size or DPI setting is not correct, the buttons Remove Back/ Restore Back/ Retest/ Cybernetic Correction will be missing in the Body Scan and Face Program. The graphics in the Body Viewer will also not display correctly. Other program panels are also affected if this setting is not correct. NLP / Unconscious Reactivity / The bottom part buttons for the Disease Path and Treat / Train  are cut off.

On Win7 and newer computers check the font setting

Access the Control Panel

Click Display

Choose the “Smaller” Setting

XP Computer = Setting the DPI (Dots per Inch)

Increasing the DPI increases the size of all items on the display.

Access the Control Panel

Click Display

From the Display Settings click on the Advanced button

By default the General tab will be displayed – about 1/3 of the way down the DPI setting is located

Make sure it is set for Normal (96 dpi) – the only setting that works for the Clasp32

Click Apply and OK to complete the Advanced settings and return to the Display Properties

Susan Harms  support@quantumworldvision.com

Mon-Fri 8-4 MST

800-388-2033 ext 1

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