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    How Do I Install the USB Driver and Assign it to the Correct Com Port for the Clasp32?

    USB cable

    If you have a SCIO device that is no longer being recognized by the software and you havent changed anythign or done an update etc., then check the possibility of the cable needing to be replaced.  Some practitioners are reporting that it is very difficult to find USB to USB cables anymore.  They are becoming obsolete and many electronics stores aren’t carrying them anymore.  At time of writing this was one place they could still be found;

    http://www.cablewholesale.com/cgi-bin/search.cgi?text=10U2-02106

    The cord you want is a USB, A type male to A type male cord 10U2-02106 grey or black

    Make sure you are using the same USB port you always have.  Run the checks below to see if its being properly detected (read).  If not then try a different Port.

    You can check the Device Manager to see that it is reading that the device is connected.  If you see Ports (Com and LPT) under the Device manager menu (device must be connected)  then the cable and device are being detected.  Then you can check  the Com Port # setting to see if it is assigned to Com Port 1 (it needs to be assigned to 1 for the software to recognize).  Sometimes diong this and restting the interface Type is what is needed.  So you can try these things before resorting to reinstalling the drivers.

     USB to Serial Cable

    Here is a link to getting a new USB to Serial cable that will work with Win 8

    Has to be USB-A to serial cable.

    http://www.usconverters.com/usb-rs232-adapter-xs8801

    The Gigaware cable itself MUST be compatible for Win 8  You cant just use a Gigaware cable and load Win 8 drivers for it.  It wont work.  Here are the instructions for the gigaware driver that is supposed to be a fix

    •After getting the cable and connecting it, download and unpack Profilic_Win8_x64_x86.zip.

    •Install the driver via .ini file.

    •Go to the device manager Win+Pause or Win+X (in Windows 8) and select your USB-to-Serial device. •Select “Update Driver Software…” from the context menu.

    •Select “Browse my computer for driver software” and “Let me pick from a list of device drivers on my computer” in the dialogue.

    •Select the Prolific driver version 3.3.2 from 2008.

    _______________

    USB to USB Win Drivers;

    To install the USB Driver for the Clasp32, follow the instructions below.

    START HERE  If you do not have a recent Software installation EDVD or for whatever reason do not have a disk with the driver you can download the generic USB-USB XP-Vista-Win7 Driver by going to the following link:

    http://www.ftdichip.com/Drivers/VCP.htm

    Find the 2.08.24 executable driver for Windows on the far right and save to your desktop.
    You can download the USB-Serial XP-Vista Driver by going to the following link:

    http://www.ftdichip.com/Drivers/VCP.htm

    Find the 2.08.24 executable driver for Windows on the far right and save to your desktop

    For USB-USB XP and Vista Drivers

    Click on the link given above to find the correct driver and then save it to your desktop.  Once it has been saved on your desktop, double click on the file.  Run this file and then configure the ports, Continue to section… Assign COM Port #

    For USB-Serial XP and Vista Drivers

    Click on the link given above to find the correct driver and then save it to your desktop.  Once saved, double click on the file.  Run this file and then configure the ports, Continue to section… Assign COM Port #

     

    START HERE   If you have an installation software EDVD and have noticed a Found New Hardware message when you connect the USB to the computer.

    After the driver has been installed plug one end of the USB cable into the USB port on the back of the SCIO device and the other end into a USB Port in your computer.  At this point the device can remain off, but will need it on to assign the com port. (This is now the port that will become configured for your device so you will always need to plug the SCIO device into this same USB Port.)

     

    Install Driver

    NOTE  Once the Driver is installed, You need to Assign the COM Port#  (make sure the device is turned on)

    Start Here: TO CHECK IF THE DEVICE IS BEING DETECTED (Before redoing the drivers )

    Windows XP and Vista Assign COM Port#

    Vista Win7  Assign COM Port#

    Set Interface Type

    NOTE  On the new 2009 versions of the software you will have to enter the device serial number.  Use the SX followed by the 10 digits SX1000000000 (this number is found on the back of your device box). After typing it in, Click Load Number .

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