RECOMMENDED COMPUTER SPECIFICATIONS FOR OMNIS

Computer-Specifications 20223(PDF

Please download the above PDF for a much easier way to review of this information as color coding is used in it to guide you.

A common question we get asked is about installing the software on a new computer or another computer. Since the Omnis and device software can be demanding on computers, due to their high graphic and video content, it requires certain specs the run smoothly.

In this document we list some differences between the minimum vs optimal specs. We also explain Dedicated vs Integrated graphics so you can make an informed decision.

Non techy individuals struggle to understand the computer specifications. Details, which is why this document was created. If you qualify to receive our remote, technical support assistance, you can email us and ask about a computer you are intending to buy. Also contact us if you have an existing computer you want to install the device software on. For those considering a new laptop we can let you know if it meets the specifications if you send us a link to the website of the laptop model, listing all of its specifications. Please do not send us an advertisement image, as these are usually just stating the most prominent specs. We usually require more info than that.

Important Notes to Consider When Shopping for a Computer;

• Purchase a high-quality brand name computer model from a provider that has great customer service
• The computer you use does not have to be a laptop. Desktop computers are a great option. Consider a more economical desktop computer for a practice that is in a stationary office space.
• If specs are not at least the minimum there can be problems running the current software, Functions might be glitchy, slow, laggy and just overall not run as smoothly.
• The software currently requires Win 10 or Win 11 O/S.
• Do Not Purchase AMD or Ryzen Processors for use with the device software
• Do Not Purchase a computer with a RAID, SCSI, or a partitioned Drive
• You might have to uninstall Anti-Virus software (often automatically preloaded) with the exception of; ESET SMART Security or ESET NOD32 which are compatible with the QX World Ltd. device software.
• INDIGO Must have at least one (two is ideal): 2.0 to 3.2 Gen 1 Type A – reverse compatible USB port (for device connection)
• EDUCTOR /QUEX ED USB: Must have at least one (two is ideal): 0 to 3.2 Gen 1 Type A – reverse compatible USB (for device connection)

Examples of Computers That Meet Specs

 

The following are HP models. Of course, you are not limited to HP laptops and can choose Dell, another top brand names. Below are examples of laptop models accompanied with the basic system specs that meet the requirements. The name and model can be searched online to find the full specs and features. However, Technology advances quickly and computer models are availability is always changing.

An example of a computer with a 17.3’ Display:

  HP 17″ Laptop 17-cn2008ca – Natural Silver (Windows 11)

• 3-inch HP Envy 17- cn2008ca Laptop
• 3GHz Intel® Core™ i5-1235U processor with up to 4.4GHz CPU with Intel® Turbo Boost Technology
• 12 MB L3 cache
• 16 GB DDR4-3200 MHz RAM (2 x 8 GB)
• 1TB M.2 NVMe PCIe 256 GB PCIe® SSD
• Intel® Iris® Xᵉ Graphics Dedicated GPU
• Screen Resolution 17.3″ Diagonal, FHD (1920 x 1080), IPS, anti-glare, 250 nits, 45% NTSC
• 2 x SuperSpeed USB Type-A 5Gbps signaling rate

An example of a computer with a 15.6” Display:

  HP Envy 15” Laptop 15-dy5088ca – Natural Silver (Windows 11)

• 6”- inch HP Envy 15-dy5088ca Laptop
• 3GHz Intel® Core™ i5-1235U processor with up to 4.4GHz CPU with Intel® Turbo Boost Technology
• 8 MB L3 cache, 4 cores
• 16GB of DDR4-3200 MHz RAM
• 1 TB PCIe® NVMe™ M.2 SSD
• Screen Resolution 6-inch Diagonal; FHD (1920 x 1080); micro-edge, anti-glare, 250 nits, 45% NTSC
• Intel® Iris® Xᵉ Graphics (Integrated)
• 2 x SuperSpeed USB Type-A 5Gbps signaling rate

An example of a 15.6” convertible 2 in 1 laptop (converts to a tablet)

 HP ENVY x360 Convert 15-es0003ca – Natural Silver (Windows 11)

• Intel® Core™ i7-1165G7 (up to 4.7 GHz with Intel® Turbo Boost Technology)
• 12 MB L3 cache, 4 cores, 8 threads
• 16 GB DDR4-3200 MHz RAM (2 x 8 GB)
• 1 TB PCIe® NVMe™ M.2 SSD
• 512 GB SSD
• Intel® Iris® Xᵉ Graphics (Integrated)
• FHD Display 1920 x 1080, multitouch-enabled, IPS, edge-to-edge glass, micro-edge, Corning® Gorilla® Glass NBT™, 250 nits, 45% NTSC
• 1 SuperSpeed USB Type-A 10Gbps signaling rate

 

General Overall Computer Specs Required

 

Below the info with blue are premium or optimal

The specs in dark blue are less optimal, but sometimes ok

The information in red denotes very poor or the things to avoid

• Windows O/S: Win 10 Home or Professional (3 3 18) Win 11 (Omnis)

• Laptop Size Optimal: 17” (17.3 inch)
• Laptop Size Option Fine: 15” (15.6 inch)

• Screen Display Resolution Premium: 3840*2160 (4K/Ultra HD Display)
• Screen Display Resolution Optimal: 1920 x 1080 is recommended and this is the most used is the display resolution or higher
• Screen Display Resolution Less Optimal: 1280 x 1024 is the absolute minimal requirement, but not recommended.
• Very Poor Screen Resolution: Anything ___x 900 or less would not be recommended as it affects full view of the complete software panels, requiring scrolling to see.
• Screen Resolution’s to Avoid!: – 1366 x 768 resolutions, as anything 720p will cut off information on panels in the software and cause distortions. On HD screens, higher scaling will make parts of the software not visible on the screen.

• Scale and layout for display settings must be set to 100% on all screen resolutions.

• Processor (CPU) Optimal: Intel® Core™ i5, i7, i9 At least from the 11^th generation on
• Processor (CPU) Less Optimal: Intel® Core™ i5, i7, i9 9300H 8^th generation or higher.
• Processor (CPU)’s to Avoid! – (AMD/Ryzen processors are not recommended)

• Memory (RAM) Optimal: 16 GB – 32 GB
• Memory (RAM) Less Optimal: 12 GB would be fine if combined with a Dedicated Graphics Card
• Memory (RAM) Poor: 8 GB is not recommended

 

• Dedicated Video Graphics Card – Premium: Dedicated (discrete); NVIDIA Geforce 4 GB (see info section on GPU’s)

• Dedicated Video Graphics Card – Optimal Dedicated (discrete); NVIDIA Geforce 2 GB (2 GB is the minimal amount of dedicated memory for the software usage).
• Integrated Video Graphics Card – Less Optimal: Intel® Iris® Xe Max Discrete Graphics (note that Intel® Iris® Xe on the market are mostly the integrated ones)
• Integrated Video Graphics Card – Good: Intel® Iris® Xe Integrated Graphics have been working fine with the current software, especially when combined with 16 GB RAM and an i5 or i7 Processor of the later generations (10-11) with the optimal specs.
• Integrated Video Graphics Card Poor: Intel HD 630 GPU is the integrated Graphics Card is for Intel’s older 7th generation Processors, launched in 2016.
• Integrated Video Graphics Card Avoid: Intel HD 530 GPU is an older discontinued, integrated graphics solution, by Intel, that was launched in 2015.

• Storage (SSD) Optimal: 1TB
• Storage (SSD) Less optimal: – 512 GB
• Storage (SSD or HDD) Poor: – 256 GB

• Space Remaining on an Existing Computer; there must be 120 GB available HDD space on a computer you own, to install the device software
• Space Remaining on an Existing Computer Poor; 40 GB or less

• One Hard Drive maximum! Avoid! RAID and SCSI and partitioned drives will not work. The software always needs to be installed on the C:\ Drive (main) partition.

 

Other Important Relevant Notes

 

USB Ports;  

• SCIO USB: A-A (USB 1.2 or USB 2 format). Additional Note: USB 3 cables are not compatible with the SCIO)
• INDIGO USB: A-B:0 or 3.0, 3.1, or 3.2 Gen 1 Type A – reverse compatible USB port
• EDUCTOR /QUEX S /QUEX ED USB: A-B 0, 3.1 or USB 3.2 Gen 1 Type A – reverse compatible USB port

Anti-Virus Security Software; 

• Only ESET SMART Security / ESET NOD32 are compatible.
• Non-compatible ones might block the application, so please always uninstall any other third-party antivirus programs. (AVAST, AVG, MCAFEE etc.)
• Avoid! Purchasing any other Ant-Virus software as it is not supported and must be fully and properly removed/uninstalled.

 

Importance of a High-Speed Internet Connection:

• High Quality/High Speed Internet connection required for software downloading – good speeds are in the range of 100 mbps
• If you do not have high speed WiFi go to another location to install the software if necessary, but that will not resolve future update revisions and installations.
• If you only have Satellite connection- consider purchasing the software to load from a stick. Your connection will be extremely poor for installing the software. It could take 9 or more hours and many repeats to get all the files downloaded and installed.
• If you do not have good high speed then consider a computer with an Ethernet port, so you can have (wired connection) to your WiFi Modem. Many newer computers no longer have these connectors, but a USB Ethernet adapter can be purchased.

NOT Supported:

• SST laptops, Toshiba and MAC/Apple products are not supported.
• Some Gaming computers graphics cards will not play some of the graphics in the software, even though the computer meets the overall meet specifications.
• Please check with us if you are considering a laptop with a gaming GPU.

Gaming Laptops:

• Some Gaming laptops like Toshiba’s have been an issue (too many conflicts) with the device software.
• We do know of a few ASUS and Dell gaming laptop graphics cards that have worked fine.
• Also note that gaming laptop keyboards can be different and might take a little getting used to. Certain keys are emphasized, and others minimized. This can also present a challenge with getting used to it.

If you are on a Budget:

• Some vendors, like Best Buy, have “Open Box” offers which could be a good find.
• There is the misconception that you must have a laptop, but that is only if you want/need that portability. If you always work from a stationary office, then a desktop computer might be something to consider.
• Desktops offer an economical option and also the ability to use a larger monitor.

Medical Grade Surge Protector/Suppressor:

• Desktops should be used with the medical grade surge protector/suppressor.
• Laptops can be used on battery, or with the medical grade surge protector/suppressor as well. This is to protect from surges and especially for clients when they are in the harnesses. You can search for “medical grade surge suppressors” online.
  

 Understanding Graphics Cards = Graphics Processing Units (GPU)

Please note there is a big difference between Integrated (less expensive) vs a Dedicated/Discrete Graphics Cards. GPUs are a specialized processor, originally designed to accelerate graphics rendering. GPUs can process many pieces of data simultaneously, making them useful for machine learning, video editing, and gaming applications. GPUs may be integrated into the computer’s CPU or offered as a discrete/dedicated hardware unit.

Dedicated GPU’s: A dedicated or discrete graphics card is optimal. Dedicated GPU’s, are not a part of the Processor. So they are not taking up memory resources when running graphics.

Graphics Card GPU: Ideally dedicated with at least 2 GB (NVIDIA Geforce) – instead of the optimal 4 GB (NVIDIA Geforce)

However, integrated Graphics can work well when the other specs are optimal, like 16 GB RAM because integrated graphics use more of a computer’s memory resources.

A Dedicated/ Discrete GPU can also be purchased separately and added. They are inserted on the Motherboard’s PCI-Express Slot. They cost a few hundred dollars more, but the performance of a dedicated GPU is far superior. Since they have their own video memory, they do not consume the shared RAM. Some of the popular Dedicated Graphics Cards are from the Nvidia GeForce. Note that the AMD Radeon series or Rayzen are not recommended for our software.

As a comparison of the least costly of dedicated GPUs is the Nvidia GeForce GT 1030 2GB, which may cost 100 to 200 dollars extra, but it much more powerful than choosing a computer with an Integrated GPU.

Integrated GPU’s A computer with optimal specs, as in 16 GB RAM as well as later gen Processor (9-12) with a high CPU speed, will compensate for having a computer with an integrated GPU. Since an integrated GPU is part of the computers CPU processor it has to share the system’s memory resources. Note that when reading computer specs, an integrated GPU may also be referred to as “onboard graphics”.

Resources:

https://www.techcenturion.com/intel-hd-graphics-guide  

https://www.tomshardware.com/topics/gpus

Windows is a Registered Trademark of the

Microsoft Corporation. Intel is the registered

trademark of the Intel Corporation. AMD

and Radeon are the trademarks of the AMD

Corporation. MAC is trademarked by Apple, Inc.

Susan Harms – susan@qwvbiofeedbacksupport.com
Mon-Fri 8-4 MST
1-800-388-2033 ext 1