Unlocking and Installing Using The INDIGO EDVD

You will need to have the computer connected to the internet to unlock the EDVD

INDIGO Installation Instructions DVD Insert

  1.      Insert the INDIGO Installation EDVD into your DVD Optical Drive  (If you are having trouble getting the EDVD to open to allow installation please refer to the Instructions attached below in PDF)
  2.     You will need to go through the EDVD unlock process.  See PDF info attached.
  3.     On the Auto Run window, click on “INDIGO Installation DVD” to begin the install process
  4.     The first menu that appears is a “Prerequisite Menu” This will help you to determine any of the programs and options needed to update your computer with the Service Packs and additional Programs required for the successful operation of the INDIGO Software.
  5.   Click on the “Instruction Manual” button, this will give you the full details on how to use this section and the installation menu of the DVD.

a)   Also be sure to review the section that relates to your particular Operating System.

b)   Click on the “Read Instruction Manual” button for full details on each of the programs that are required and/or optional.

  1.   When finished with the Prerequisite menu, click on ‘Continue’, this will open the Installation menu.  Several of the options are preselected for you.  These are the required programs that need to be run or installed.  Please look over the options before starting to install.  You can select or deselect as needed.
  2.   Select the optional programs and device drivers that you want to install. When you are ready to begin installing, click on the “Run Selected Programs” button.
  3.  You will see a progress bar as the programs run or install.  Please be patient, as the software will pause on occasion.  Again refer to the instruction Manual as it covers all these details.
  4.  When you see a message that informs you that a process or function is complete, click Ok or close as needed.

The following steps will help you set the COM port for your INDIGO and ensure the proper communication takes place between the device, the computer and the software.

Enter the serial number and select the device type;

1.    Click Start / All Programs
2.    Locate INDIGO on the list and Click or right Click (XP) to reveal the Menu options
3.    Click to choose ‘Interface Type’
4.    Enter the INDIGO serial number starting with a capital letter ‘I’ and then the 14 digits         like (I01 01 01 01 000000)
5.    Click Load Number
6.    Select the device type INDIGO by clicking the radio button below the image.
7.    Click Ok

Setting the Com Port;

1.    Right click on the “Computer” or “My Computer” (XP) icon on your desktop

2.    Left click on “Manage” or “Properties”(XP)

3.    Left click on “Device Manager” or “Hardware Tab then Device Manager”(XP)

4.    Left click on the plus sign or the arrow next to “Ports (COM & LPT)”

5.    Right click on “USB Serial Port (COM’X’)” (For example it could be COM3 or another number)

6.    Left click on “Properties”

7.    Left click on the “Port Settings” tab

8.    Left click Drop Down Menu for “Bits per second”

9.    Look for “Bits per second”, Use the pull down menu to change it to 115,200

10.  Left click on the “Advanced…” button

11.  Look for “COM Port Number:”, Use the pull down menu to change it from COM’X’ to COM1

12.  Left click on the “OK” button

13.  Left click on the “OK” button

14.  Close the “Device Manager” window

15.  Double Click on the INDIGO Icon on your desktop to begin working with your new software.

Watch to see that your serial number gets displayed in the INDIGO Device Recognition box that appears at 25% when the software program is booting up.  If it just displays the word serial please do the following; Close the program and turn off the INDIGO device, unplug it from the computer’s USB port and then plug it back in, turn the device back on and try again.

Note:  In the event of an INDIGO in trade where you will be using the same computer that has Clasp32 already installed you may need to convert the client files.   If you are using any version older than 09/10 it may still be the older Borland database format.  This installation EDVD will also be able to back up and convert these so they can be used in the new SQlite database format.  This function would just need to be done once at the time of installation.  If it is omitted you could encounter error messages once you start using the software.  This process is not needed if you had already updated and converted to the newer SQLite version with the Clasp32.