How Do I Restore My Client Files After An Upgrade or Re-Install?

PLEASE NOTE THAT THESE INSTRUCTIONS ARE FOR OLDER CLASP32 VERSIONS ONLY – 2009 AND EARLIER

To restore your client files after an upgrade or a reinstall of the Clasp32 program, follow these simple steps.

Locate the folder where you saved a backed up version of your Data folder.  You should have already renamed it (example: Client Date 01.31.09).

  • Double-Click on the  folder containing your backed up client files to open it
  • Click Edit
  • Click Select All
  • Click Edit
  • Click Copy
  • Now Open My Computer (through your start menu or it may already be an icon on your Desktop)
  • Open the C Drive
  • Open the Clasp32 Folder
  • Locate the Data Folder
  • Right Click on Data Folder
  • Click Paste
  • Click Yes to all, If you get a message.. .”This folder already contains a file named…”
  • Close all windows once the transfer is complete

When you open the newly installed Clasp32 program and you should see that your clients file list has been restored to Demographics.