How Do I Restore My Client Files After An Upgrade or Re-Install?
PLEASE NOTE THAT THESE INSTRUCTIONS ARE FOR OLDER CLASP32 VERSIONS ONLY – 2009 AND EARLIER
To restore your client files after an upgrade or a reinstall of the Clasp32 program, follow these simple steps.
Locate the folder where you saved a backed up version of your Data folder. You should have already renamed it (example: Client Date 01.31.09).
- Double-Click on the folder containing your backed up client files to open it
- Click Edit
- Click Select All
- Click Edit
- Click Copy
- Now Open My Computer (through your start menu or it may already be an icon on your Desktop)
- Open the C Drive
- Open the Clasp32 Folder
- Locate the Data Folder
- Right Click on Data Folder
- Click Paste
- Click Yes to all, If you get a message.. .”This folder already contains a file named…”
- Close all windows once the transfer is complete
When you open the newly installed Clasp32 program and you should see that your clients file list has been restored to Demographics.